Have a Question?
We can help.
We have covered our most frequently asked questions here, but if you cannot find the answer you’re looking for, please send an email to hello@thefireflyhaven.com.
General Questions
How do I get to the greenhouse?
You use your preferred maps service to get you to 2328 Sloans Mill Road, Hamptonville, NC 27020, and then spot our large white sign with our name on it!
In your last mile, keep a lookout. We have a large white sign installed near the entrance of the greenhouse. There is a gravel entrance that leads to our parking lot where we request that you and your guests park parallel to the road (passenger door toward the road and driver door to the greenhouse) to allow the maximum number of cars in the parking lot.
Can I bring food and drinks?
We are perfectly happy to allow food and drinks in and around the greenhouse as long as you clean up after yourself.
Is there a bathroom available?
We have an ADA (handicapped) porta-potty at the edge of the parking lot as you walk down the path to the greenhouse.
Is there somewhere to get ready?
No, we do not have anywhere to get ready. We do have a handicapped porta-potty available though, and it is large enough to change outfits in if needed.
Is smoking allowed on the property?
Only in the parking lot, and we ask that trash be taken with you and not left behind.
We want our space to be ready and available to be used at any time. Smoking creates lingering smells and too much can create stains and we don’t want to have that.
What do I do if there is bad weather?
In the case of severe weather (snow, ice, or strong storms), we will do our best to reschedule the workshop. If you are not able to attend a rescheduled workshop you will get all of your money back.
Indoor workshops will not be affected by weather, but outdoor workshops on a rainy day will be determined the day of. It is common for storms to go around us, so we will provide an 8-hour notice ahead of outdoor workshops whether it will be rescheduled or go as scheduled.
Workshop Questions
Are the workshops wheelchair accessible?
Yep! We have made efforts to have our space available to everyone. We do use gravel leading up to the front door, inside the greenhouse, and as the “ramp” to get onto our deck, so it does have a small lip that will be there.
Please let us know if you have any specific needs via email and we will do our best to accommodate them.
Where do the sit down classes happen?
We have a large home office that we are opening up to these types of workshops. It is in the barn on our property near our home.
What happens if a workshop is canceled?
If a workshop is canceled, everyone will get all of their money back and be the first ones offered the workshop if it is to come back available.
Can I cancel my ticket?
Unfortunately, if you can’t attend we do not refund any of the ticket payments that have been paid.